DfW Presentations

DfW Presentations

Design for Warranty Cost Reduction – RAMS 2008 – Bob Mueller

Outline
• Situation
      — Cost of warranty expenses
      — Burning issue
      — Current cost models
• Process Based Warranty Cost Model
      — The model
      — Primary support “meta-processes’
      — Observed behaviors with real products
      — Applying model in product development (Case Study)
• Case Study
      — Case Study Results
• Summary