Reliability Lab Testing, Consulting, Training.

Ops a la Carte

Call: (408) 654-0499, x204

Email: info@OPSaLaCarte.com

Engineering Success with Reliable Products.

Reliability Performance Reporting

Reliability Performance Reporting

DEFINITION

Reliability Performance Reporting is a method of reporting back how we are doing against our plan. In this report, we capture:

  • how we are doing against our goals and against our schedule to meet our goals.
  • how well we are integrating each tool together.
  • what modifications we may need to make to our plan.

In the report, we can also add information on specific issues, progress on failure analyses, and paretos and trend charts.

SITUATION

Once a product is released into production, there is a great deal of information that can be collected to measure a product’s performance. A Reliability Performance Report is the perfect vehicle for doing this.

OBJECTIVE

Reliability performance results during testing and in the field can be compared with the Reliability Program and Integration Plan, and initial analytical assessments can be made to determine how we are performing against our goals.

VALUE TO YOUR ORGANIZATION

Collecting this information on a regular basis and producing a report to Upper Management is an effective method to help inform the proper people of performance, trends, issues, and resolutions.

RELIABILITY INTEGRATION

An example of Reliability Integration during the Reliability Performance Reporting Setup is as follows:

The Reliability Performance Report is a regular status check against the goals set in the Reliability Program and Integration Plan

Reliability performance reporting integrates with the Reliability Program and Integration Plan and all of the reliability activities called out. The Plan specifies Reliability Goals and describes reliability activities used to achieve those goals. The Reliability Performance Report is the tool used to measure the goals and report the effectiveness of each of these reliability activities. This feedback mechanism will help compare against goals on this project, and also can help more accurately set goals on future projects.

METHODOLOGY

Determine How Often to Report

Reliability Performance Reports should be developed about once per month during the testing and pilot build and can then drop down to once per quarter after the processes have stabilized.

Develop Report

Reliability Performance Reports consist of the following sections:

  • Management Summary
  • Body of Report
  • Outline which parameters to monitor
  • Identify which reliability tools will be providing the results
  • Compare to goals
  • Summarize how you are doing against your goals
  • Describe changes taking place to align closer with your goals
  • Backup Data/Analysis

CASE STUDIES/OPTIONS

The following case studies and options provide example approaches. We shall tailor our approach to meet your specific situation.

  1. Developing Your First Reliability Performance Report

    A Consumer Electronics company was not collecting any field data and was not running any type of reporting of information. However, increasing customer complaints was pressuring them to do so. We helped them set up a method of tracking their data and developed an easy method of acquiring simple statistics and reporting these statistics in a clear and concise manner.

  2. Integrating Your Reliability Performance Report with Your Data

    A Computer manufacturer had a Reliability Performance Report but they were only monitoring and reporting on field data and were not tying it into the Reliability Program and Integration Plan. We helped them automate the gathering of other useful data from testing and production yields and showed them how to integrate it together.

  3. Enhancing Your Reliability Performance Report for More Meaningful Actions

    A Medical Device company had an established Reliability Performance Report and had an abundance of data but no one was paying any attention to the report, and after awhile, the reports merely served as a box to check. We reviewed the way they presented their data and found that the Management Summary was weak and had no take-aways or concrete actions. We helped them revamp this section to get management to start paying attention to the report and to help drive corrective actions.

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Email Us: info@OPSaLaCarte.com

Address: 990 Richard Ave, Suite 101, Santa Clara, CA 95050

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OPS A La Carte, Engineering Success with Reliable Products. We are a leading reliability engineering consulting firm since 2001. We have helped many companies create robust products and elevate them to great success, even become the leader in their industry. We are known for providing the whole gamut of reliability lab testing, consulting, and training. With over 25 reliability engineer-experts around the world, with diverse backgrounds and experience, we serve both domestic and global businesses in all areas of reliability, in depth and width. Hi, my name is Jay Muns, owner and CEO. I have more than 30 years of experience in engineering and business operations.

OPS A La Carte have produced very high-quality results for us, with fast turnaround times. Their engineers are the best in their field, are a pleasure to work with, and their work is of the highest standards available. This has helped us obtain critical product approvals…” We help companies see from outside of their forest and understand what they didn’t know before. Companies come to us out of three scenarios: First, when their products fail. We help put out the fire by identifying problems and providing solutions. Second, after a product is designed, to check the box and move on with getting their product into the marketplace. The best is third: to get engaged early, by including reliability as a part of their initial product design goals. This will save time, money and energy. It is much better to have a worry-free product that addresses reliability issues upfront, than dealing with deficiencies after a product is developed, or worse, already manufactured and sold to the end users. Being proactive with reliability engineering will save a business tons of money and trouble. In all scenarios, you receive professional expertise with integrity and at a fair price. Many of our clients are repeat customers for years because of the value we consistently deliver.

Our ENGINEER-consultants each have over 20 years of experience and perform lab testing, consulting and training based on actual reliability science. They follow well established industry standards, such as “HALT” (highly accelerated life test,) and “HASS” (highly accelerated stress screen.) These engineers evaluate, make recommendations and validate results based on highly relevant lab data, co-relating to real world data. Whether your company has a reliability department or not, you can take advantage of our entire testing-consulting-training package, or any portion of it. We also offer Failure analysis and safety certification services such as UL, CE, and other environmental testing services, like solar, UV, SALT spray testing, ESD (electro-static discharge,) and EMC (electro-magnetic compatibility.)

“Ops A La Carte trained us to use HALT methodology as a proactive tool, to root out key failures in our early and advanced prototypes, and that made it possible for us to deliver dependability that our customers demand, in pilot and production units."“...OPS has played a key role in our evolution from a research company to a manufacturer of ‘mission-critical’ components.” A couple of companies describe our HALT/HASS training as “highly informative, engaging and exciting.” “The benefit far exceeds the price."

Our mission is to enable companies to create their happy customers, with a well-engineered product. By helping our clients understand the real problems and the real solutions, we help improve their careers and reputations. Achieving the win-win-win results for our clients and their customers is our ultimate satisfaction. We have a family-like company culture with positive energy and great teamwork. An improved and reliable product is our own small way to contribute to a better humanity and a slightly better world. Call us at (408) 654-0499, or email us at info@opsalacarte.com, or visit our website www.opsalacarte.com. Thank you!

A couple of our clients' testimonials:

"The expert team at OPS assisted us in evaluating the available reliability testing possibilities, and with their help, we crafted a customized test program precisely sized to meet the needs of our project. The resulting program proved to our team, our customers, and our regulatory auditors that our product was robust, met its reliability goals effectively, and satisfied all safety risk factors."

"...Ops A La Carte worked with us to develop a testing program based on HALT and HASS to effectively assess low-temperature operation capability and screen the boards for assembly and component defects. They then facilitated and supported the HALT and HASS testing effort. It was quicker and more efficient than we had expected. The boards for the first four strings have been delivered. We are looking forward to working with them through completion of the project."