THEME: Why do this? An abbreviated view of how to do it
A recent article in Bloomberg/Business Week (Dec 10-16, 2012) interview by Josh Tyrangiel of Apple’s CEO Tim Cook noted a key point in business practice/philosophy: “There are always things unknowable – if we are finding zero issues, our performance bar is in the wrong place”
WHY THINK THIS WAY? You need to improve – it must be a way of business performance in all areas
- People, knowkedge, & technology/information
There is a need to understand your business performance attitude (Change it or Perish)
HOW? (An abbreviated view)
- Understand Value Analysis
- Identify your Competitive Advantage
(Quality, Availability, Flexibility, Cost) - Tool to employ (System Audit)
- Practice
Need a champion/advocate
Establish measurements
Use a standard (ISO – 19011)
How do you compare? For more information or questions refer to mikeg@opsalacarte.com
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